
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
1,646 people found this review helpful

Maranda Curry
It used to be great. now it's garbage. I have notifications on and I won't get notified when my doorbell is pressed. It takes way to long for the video to load if it does work on an off chance, but to the point of being useless. I'm switching to an entirely different brand. I've had Google nest cameras for years for their reliability, hey just ain't it anymore. The assistant works when it wants and when I don't want. Its just garbage now.
54 people found this review helpful
Google LLC
November 7, 2025
Hi Maranda, thanks for your review! We'd like to know more about the issues you're having with the video history of your Nest Cameras, the notifications of your Nest Doorbell, and the Google Assistant performance. We know how frustrating it can be and will be happy to assist you. Contact us at: https://support.google.com/googlenest/gethelp

Jorge Ollivier
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33% price hike when the services haven't improved. More often than not it recognizes the wrong people. let's me know people are walking by even though we have it set to not notify outside the event zone. Responds incorrectly to verbal commands and "doesn't know how to answer a question" when asked a question. Definitely not worth $200+ for the year. Will be looking elsewhere for our continued monitoring needs.
20 people found this review helpful