
Elizabeth Pa
Update killed it! I have to go to the mobile website in my Chrome browser to search for stuff in the store. I waited a couple of weeks for them to fix it but they have not. The website works. I get an error message that "Something went wrong, please try again" every time I try to search for anything through the app. I uninstalled it and I reinstalled it. Did not help.
48 people found this review helpful
Smart & Final Stores LLC
July 25, 2025
Thank you for your feedback. We want you to have the best possible shopping experience and encourage you to contact our customer support team at sfonlinesupport@smartandfinal.com so that we may investigate this issue and find a prompt resolution. Thank you for shopping with us!

Leon Kenedy
Coupons are amazing and when the app works it works. But unless you open the app after your location service is already on, it will bring a pop up saying something along the lines of "for best accuracy please turn on location services" This notification will not go away no matter if you choose "no thanks" or "turn on" but it will most definitely turn on your location services if you press "turn on" and still keep the pop up on the screen permanently. If this were to be fixed, 5 stars.
69 people found this review helpful
Smart & Final Stores LLC
September 16, 2024
We appreciate your feedback regarding the design of our app and apologize for any frustration it may have caused. We're working to enhance the user experience and will take your comments into account for future improvements. Please stay tuned for app updates aimed more intuitive interface. Thank you for shopping with us!

Shoshana Pollack
the mobile app is still giving the error message" something went wrong, please try again" when trying to search for a product or add to cart. yes, you can use it on your laptop, but sometimes you dont have access to one, and you are on the go. there needs to be a fix for this. this has been happening for months! ive updated, reinstalled, same thing. i.t. please help! so dang frustrating 😤
1 person found this review helpful
Smart & Final Stores LLC
November 4, 2025
On the go yes we understand, please log onto our website while this app is being worked on. You can still access your account, coupon and barcode via the website or using mobile version. Thanks again for reaching out.